Frequently Asked Questions
The vehicle you are about to book includes full insurance with no excess
All surcharges and taxes are included
It is compulsory to hold and be able to produce a valid British
or International Driving Licence.
Drivers must be a minimum of 21 years of age for cars and 25
for jeeps and minibuses. Age limits will show on the available car page. Driver
must have held a valid driver's licence for at least 2 years.
An additional driver is FREE of charge and there is a
FREE 24 Hour backup service.
Additional drivers must register at the start of rental
otherwise your insurance becomes void. Our rental agreement includes 2 main
drivers free of charge. Any additional driver will be charged a flat-rate fee of
10 GBP regardless of the rental duration.
Customers need to be in possession of a valid credit card to
collect the vehicle. This MUST be in the name of the main driver and CANNOT be a
pre-paid credit card or a debit card and must have sufficient funds available.
.
Payments: Important Note - Cash and Credit Card Payments -
We accept payment in cash or by credit card. Cash may be Sterling, Euro or
Turkish Lira payable at the rate of exchange on the day. Please note that we do
not recommend you buying Turkish lira from the airport because of the very low
rate of exchange given. Additionally, even if you pay in cash, you will still
need a valid credit card as a form of deposit against the vehicle.
If you choose to pay by credit card, please bear in mind that we have to convert
the sterling amount payable into Turkish Lira using the "selling rate" on the
date of transaction. It is likely that your own bank may use the "buying rate"
to re-convert it, thus you may see a slightly different amount charged on your
credit card statement. Some banks may also charge a small fee for international
transactions.
For clients wishing to avoid these charges, we suggest you pay in cash.
VERY IMPORTANT
When using bravetours.com to book, you may have entered only approximate flight
information.
It is however vital that we receive your precise flight numbers and arrival and
departure dates and times (as per your flight tickets or travel itinerary) as
soon as possible for our records. Please use the 24 hour clock system and take
extra care if you are travelling at night. This correct information will assist
us greatly so we can check locally if your flight is on time and thus ensure
that we have your vehicle ready and waiting.
Please remember that you need to be back at the airport at least 2 hours before
your flight departs, but our representative will pre-agree a drop-off time and
place when filling out the hire agreement
Clients will be met in the arrivals hall at Dalaman Airport by
our representative, the vehicles are available from the airport car park a short
distance away from the terminal building.
Our office at Dalaman Airport Opet Petrol Station is open 24
Hours
It is recommended to book any child seats, booster seats,
Sat.Nav or Additional Optional HTW insurance etc. now online to help us provide
you with a better service.
Child seats can be provided on request, but must be ordered at
time of booking. Please note that these seats are of a standard ‘one size fits
all’ design, suitable for a child weighing up to 16 kg. Should you have any
concerns we recommend you bring your own.
Any child seat will be charged at a flat-rate fee of 10 GBP regardless of the
rental duration We are not responsible for the fitting of car seats and car
seats must be returned in the same condition.
All local taxes, insurance and delivery charges are included in the rates we
quote you, but please note that damage to Headlights Tyres and Windscreen, is
not covered by Turkish insurance policies. Additional Optional Insurance
Cover ( HTW - Headlights Tyres and Windscreen ) can be purchased at a
cost of £3 per day for cars and £5 per day for minibuses and SUV’s.
For more information please go to our Terms and Conditions